5
Connection Provides a Performance and Competitive Advantage to Organizations
To determine America’s best large employer each year, Statista and Forbes survey 30,000 workers at U.S. organizations, asking them questions about their work experience. Costco, a multi-billion-dollar retailer with warehouse club operations in 11 countries, has consistently appeared in the top five. Clearly, Costco is doing something right.
In 2017 I attended Costco’s Annual Managers’ Conference, where I gave a keynote speech based on Connection Culture. Since that time, I’ve learned a lot about Costco. While the level of engaged employees in America is stuck at around one-third of employees and American-style capitalism has fallen out of favor with many younger Americans, ...
Get Connection Culture now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
