CHAPTER 1

Rethinking Accountability

Life doesn’t make any sense without interdependence. We need each other, and the sooner we learn that, the better for us all.

ERIK H. ERIKSON

Josh Hudson was the CEO of his family’s manufacturing business, Integrated Solutions Incorporated (ISI). He was an intelligent, capable leader with a gifted capacity to envision the future. He could be very charismatic and persuasive, which helped him negotiate incredible opportunities for the company. After a devastating financial recession, ISI struggled to get back on its feet, plagued by issues of product quality and slow delivery. Josh saw that his team was not working well together. Different departments blamed one another for problems instead of working together ...

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