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CHAPTER 6
Passionate, Inspired Team Members

Is it possible to build a business on love and trust instead of fear and stress? That is the question the founders of Whole Foods Market asked back in our early days. We looked around at the businesses we knew, and saw that there was a huge amount of fear and stress among the team members in many of those businesses. Hardly anybody we knew actually looked forward to going to work.

Here is a rather depressing little fact about work life today: the rate of heart attacks goes up dramatically on Monday mornings across the world!1 The sad reality is that many people hate their work and are stressed out by ...

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