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Considerations for Transitioning Highly Available Applications to System z by David Ward, Dore Teichman, Michael Onoufriou, Eduardo Costa de Oliveira, James Mitchell, David Kra, Stuart Kopel, Christopher Hastings, Fernando Gieseler, Alex Louwe Kooijmans

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Operational models for high availability
As we have discussed earlier, there can be a significant business impact associated with an IT outage. The potential loss of revenue associated with a one-hour IT outage is estimated to be from 1 to 3 million dollars for the energy, manufacturing, financial services and retail industry sectors. The business impact is even greater considering the consequences of lower customer satisfaction and a tarnished reputation in the market. For example, what about incidents involving slow website response times that ...

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