CHAPTER 2

You Are Contagious

For good or for bad, for better or worse, your presence has impact—it is contagious. You are contagious.

You know “that guy” (maybe you are that guy). He walks into the conference room, one that was previously humming with discussion and people feeling engaged, safe, creative, and inspired, and the minute he walks in, the energy shifts. The room gets quiet. It gets “hard.” It shuts down.

Or maybe you’re one of the people in the meeting having a lively positive experience, and you have two teammates who just seem to glom onto the negative. They seem absolutely devoted to staying down, sinking the room, focusing on what’s not working. And then bam! While it started with two, it’s now four, and the team begins to sink. ...

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