FOREWORD
The Everyday Application of Energy
Let me begin with a very significant and sincere expression of gratitude to the woman who wrote this book: what I’ve learned from Anese Cavanaugh over the past 10 years, the way we’ve implemented it here in the Zingerman’s Community of Businesses, the way it’s resonated with nearly everyone I’ve taught it to, the way readers have responded to what I’ve written about it in my own books . . . all indicate that Anese is deserving of enormous appreciation. Her work and her insight have engendered an enormous amount of positive change for the people I work with, and those we serve. So Anese, let me simply start out by saying, Thank you!
Let me then back up a bit, to share some background. When my partner, ...
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