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Contextual Design, 2nd Edition by Hugh Beyer, Karen Holtzblatt

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16

Making It Real

Abstract

In Contextual Design we drive product concept and structure from a deep understanding of the user’s world. Once the User Environment Design and Interaction Patterns are defined we have a working hypothesis of what we think will deliver value to the target users. But we don’t know if that is true—and our high-level design is likely to be missing lower-level details. All these are best tested and worked out with the user during paper prototype interviews. Furthermore, the result of any design process will likely generate more than a team can ship in a reasonable timeframe. In this chapter, we introduce the steps needed to make the product real and define a release that will deliver value. To do that the team needs to validate ...

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