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Contextual Design, 2nd Edition by Hugh Beyer, Karen Holtzblatt

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Acclaim for Contextual Design: Design for Life

At GM, we are committed to putting the customer at the center of everything we do. By better understanding our customers, Contextual Design helps us drive innovation and design for their needs today.

—Mike Hichme Director, Vehicle User Interface

If you are going to the rainforest, you need a guide. Contextual Design has been that guide at Autodesk.

—Amar Hanspal Senior Vice President, Products, Autodesk

At Wolters Kluwer, a global technology, software and professional information services company, one of our core values is to Focus on Customer Success. With customers at the center of what we do, we leverage Contextual Design as one of our core customer insight techniques. For years we’ve used Contextual ...

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