CHAPTER 11

Failure Mode Effect Analysis

No failures…  no successesNo fast failures…  no fast successesNo big failures…  no big successesNo big, fast failures…  no big, fast successes

– Tom Peters

SYNOPSIS

One aspect of improvement in quality is to render any failure as a rare event which in terms of Six Sigma is of the order of 3.4 ppm. One common approach to accomplish this is to examine the root cause of a failure whenever it occurs and take action at the source level to eliminate/prevent that failure. There is another superior approach. It consists of (a) anticipating the diverse ways in which a product failure can occur during its manufacture/processing usage in field at customers’ end, (b) understanding the nature of each type of anticipated ...

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