1

Context for convergence: Arriving at the delta

Abstract:

Chapter 1 provides an overview of how library and technology organizations have evolved and responded to changes in economic and information systems that have historically supported and defined them. This analysis creates a context for understanding the market forces in play that create an environment conducive for convergence in information organizations.

Key words

information economy

service economy

history

evolution

professions

disruption

change

technology

assumptions

work processes

organizational structures

information

competition

Stereotypes – most people will deny having them, though we all do. The term “librarian” will often evoke an image of someone who is fastidious about ...

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