If you’ve been working through the training programs in this book, you know how difficult it can be to transform your own communication. Changing communication patterns throughout a group or organization is an even greater challenge. Whether you’re seeking to deepen your own skills or to make a broader difference in your work team, department, or organization, there are many resources available to help you take the next steps toward positive change.
Is your team or organization experiencing any of the following:
• Frustrating, contentious, or unproductive meetings?
• Excessive turnover rates?
• Lack of buy-in or follow-through?
• Chronic failure to meet deadlines?
• E-mails or phone ...