5 Building a successful AI assistant

This chapter covers

  • Avoiding the most common AI assistant failures
  • Selecting appropriate success metrics for your assistant
  • Knowing which metrics are commonly used for which types of assistants
  • Instrumenting your assistant to measure the right metrics

So far in this book, we have covered why you would build an AI assistant (chapter 1) and how to build an AI assistant (chapters 2–4). In this chapter, we take a different approach, examining the practices that make AI assistants succeed. Specifically, we will focus on how to tell whether an AI assistant is making a positive impact on your bottom line.

When I started writing this chapter, I typed why do AI projects fail in a search engine. There was no shortage ...

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