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Conversational Capacity: The Secret to Building Successful Teams That Perform When the Pressure Is On
book

Conversational Capacity: The Secret to Building Successful Teams That Perform When the Pressure Is On

by Craig Weber
April 2013
Intermediate to advanced content levelIntermediate to advanced
208 pages
5h 2m
English
McGraw-Hill
Content preview from Conversational Capacity: The Secret to Building Successful Teams That Perform When the Pressure Is On

1Conversational Capacity

THE MISSING PIECE OF THE PUZZLE

Management’s business isbuilding organizations that work

JOAN MAGRETTA

In elementary school I had a friend named David. One sunny day at recess, David, an epileptic, fell to the ground in the grips of a violent seizure. By the time I noticed what was happening, not only was David in physical distress, he was also surrounded by a group of students who were laughing at him, calling him names, and making fun. It was an ugly scene.

Shocked, I raced over with the clearest of intentions—to help David get through the seizure without injuring himself and to defend him from those kids giving him grief. I knew what to do and I had every intention of doing it, but as I reached my friend, a disturbing ...

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Publisher Resources

ISBN: 9780071807128