August 2008
Beginner
208 pages
3h 32m
English
book
Conversational Capital: How to Create Stuff People Love to Talk About
by Bertrand Cesvet, Tony Babinski, Eric Alper, Sid Lee
Content preview from Conversational Capital: How to Create Stuff People Love to Talk AboutBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Chapter 04. Why Conversational Capital Works
Conversational Capital works because of a simple five-part equation:
Consumers are presented with more choices than they have ever had. One could argue that they are presented with too many choices.
In the presence of time constraints, consumers are now more sophisticated and discriminating than they have ever been.
As they become more sophisticated, consumers naturally turn to experiences that are richer in meaning and cohesion.
These rich experiences are what get talked about most.
Incorporating the engines of Conversational Capital into consumer offerings increases meaning and cohesion.
It’s a simple equation. Understanding and managing all the factors in the equation is a little more complex. That’s why ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.