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Conversations for Creating Star Performers by Shawn Kent Hayashi

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CHAPTER 8 Conversations for Accountability

Whenever I would mention my desire to accomplish something, a mentor of mine would ask, “How will I know when it has been accomplished?” He was looking for me to share with him the measurable results, and he wanted to get a commitment that I would inform him of the action steps and the results. A typical conversation between us would have sounded like this:

Shawn: Bill, I want to create a great sales training seminar. Doing so builds on the things you have been teaching me, and I see it as a logical next step.

Bill: Shawn, how will I know you are making progress?

Shawn: Hmm, good question, Bill. I will prepare the content for a oneday sales seminar and create the draft copy of the participants’ workbook ...

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