Skip to Main Content
Conversations that Get Results and Inspire Collaboration: Engage Your Team, Your Peers, and Your Manager to Take Action
book

Conversations that Get Results and Inspire Collaboration: Engage Your Team, Your Peers, and Your Manager to Take Action

by Shawn Kent Hayashi
April 2013
Beginner content levelBeginner
256 pages
5h 39m
English
McGraw-Hill
Content preview from Conversations that Get Results and Inspire Collaboration: Engage Your Team, Your Peers, and Your Manager to Take Action

 

CHAPTER 4

People Reading: Emotional Intelligence

Do you like puppies? Imagine that you are in your office and someone brings in two cute little puppies. What are you likely to feel? For some people, the puppies will trigger playful and happy feelings. But for others, the interruption will trigger feelings of annoyance; they might think, “Why is someone bringing puppies into the workplace when we have so much work to do?”

Now imagine Juan turns up the song he is listening to so it is very loud. He is in the office, seemingly oblivious to the people who are now starting to look at him. What are you likely to feel? Again, the people observing Juan will have different reactions. Some will stop what they are doing and join in the spontaneous music ...

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Start your free trial

You might also like

The Well-Balanced Leader: Interactive Learning Techniques to Help You Master the 9 Simple Behaviors of Outstanding Leadership

The Well-Balanced Leader: Interactive Learning Techniques to Help You Master the 9 Simple Behaviors of Outstanding Leadership

Ron Roberts

Publisher Resources

ISBN: 9780071805933