CHAPTER 2

Human Factors in Project Management

Key Points

  • The role and definition of the job of a project manager
  • The importance of communication in projects
  • The importance of establishing and maintaining project scope

A great deal of the effort involved in making a computer software project work is to get the project development team to work together. This is often difficult, because many computer software developers view life much like engineers and scientists. Their emphasis focuses on getting computers to work. Computers have no feelings, and do exactly what they are told. This environment leads to those people sometimes using a rather abrupt and curt mode of communication. Their ability to communicate effectively with humans is occasionally ...

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