Chapter 1

Look Before You Leap

The most dangerous strategy is to jump into a chasm in two leaps.

Benjamin Disraeli

Dustin Webster was scared; that much was clear. It was unusual to see him this way. Dustin is the kind of employee that a supervisor dreams of. A real go-getter, Dustin always got to work on time (often early), undeterred by the Seattle traffic and unfazed by Seattle’s soggy mariner weather. With Dustin, such things never prompted grousing or pessimism. He had more important things on his mind, like pitching in, helping out, and getting the job done. So seeing Dustin scared, really scared, was way out of pattern.

Looking back on it now, I’m sure Dustin’s fear had something to do with the nature of the task. For Dustin, this was a ...

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