Courage Goes to Work

Chapter 8

TRUST Courage

To me, there is no greater act of courage than being the one who kisses first.

Janeane Garofolo

The only way to make a man trustworthy is to trust him.

Henry Stimson

The act of trusting often requires letting go of our need to control outcomes or people, our defense mechanisms, and our preconceptions about what is “right.” For hard-driving controlling types, such as the coffee-clutching professionals who make up much of today’s workforce, this goes against the grain of everything they stand for. Trust runs counter to the take-charge ethos that typifies today’s business world. In many companies, the most valued employees are those who, when encountering challenging situations, control chaos, force order, and take decisive ...