Chapter 9

TELL Courage

I never did give them hell. I just told the truth, and they thought it was hell.

Harry S. Truman

Expose your ideas to the dangers of controversy. Speak your mind and fear less the label of “crackpot” than the stigma of conformity.

Thomas J. Watson

“Your opinion matters to us, really.” ––

“We want your input as we move forward.” “These changes will impact you, so please tell us what you think.”

For all the talk about wanting people to be open and honest, the reality is that many organizations stifle (or punish) such behavior. If this weren’t the case, surely more people would have spoken up sooner about the breathtaking misdeeds at companies like Enron, WorldCom, Adelphia, Cendant, Dynegy, ImClone, Theranos, Wells Fargo, ...

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