Stroke, Don’t Provoke
Many of us heard this advice from our mothers: Either say something positive or avoid saying anything at all.
Guess what? This same recommendation is a must-follow rule in business courtship.
When prospects talk about their competitors, other service providers, or even one of their colleagues in a negative light, you should avoid getting involved in the conversation. Instead, change the topic. If you must participate, share something positive.
The same applies when you are talking with someone who is grinding on your nerves.
No matter how difficult it is, listen to what your mom told you: Stroke, don’t provoke!
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