Book description
Organizational change initiatives often fail because they overlook the powerful role played by concealed or subconscious factors—hidden agendas, blind spots, office politics, tacit assumptions, and secret hopes, wishes, or fears. Covert Processes at Work provides a coherent approach for identifying and dealing with all of these hidden dynamics, showing precisely how to bring them to light and limit their insidious impacts.Each chapter offers specific tools and techniques for engaging and managing these “under-the-table” processes along with case examples that clearly demonstrate the ideas and methods in action. Covert Processes at Work is a comprehensive and practical guide that managers, staff specialists, and consultants can use to deal with the hidden dynamics that are at the root of many organizational problems.
Table of contents
- Cover Page
- Title Page
- Copyright Page
- Foreword
- Preface
- Acknowledgments
- CHAPTER 1: Covert Dimensions and Change
-
CHAPTER 2: A Model for Understanding Covert Processes
- The Covert Processes Model
- The Focal System and Field of Experience
- The Prism and Its Contents
- Impacts of the Prism
- Overt Processes: What Goes On-the-Table
- Covert Processes: What Stays Off-the-Table
- The Model in Action: A Case Illustration
- Applying The Covert Processes Model
- Learning from the Whiz Tech Case
- Conclusion
- CHAPTER 3: Cues and Clues
- CHAPTER 4: Decoding Subconscious Expressions
- CHAPTER 5: Five Basic Keys
- CHAPTER 6: Putting Things On-the-Table
- CHAPTER 7: Recognizing and Rethinking Interventions
- CHAPTER 8: Reframing Interventions
- CHAPTER 9: Rethinking Organizational Politics
- CHAPTER 10: Managing Covert Processes
- Bibliography of Selected Topics
- References
- Index
- About the Author
- About Berrett-Koehler Publishers
Product information
- Title: Covert Processes at Work
- Author(s):
- Release date: August 2006
- Publisher(s): Berrett-Koehler Publishers
- ISBN: 9781576757956
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