Chapter . Exercises and Activities

Learning exercises and activities are the most valuable aspect of a workshop. This is where on-the-job behavior changes begin to happen. New knowledge alone is rarely sufficient to effect a change. The following are some approaches to organizing and conducting exercises and activities:


This approach involves first presenting information and then applying it. Experts say the deductive approach works best for technical and administrative topics. For example, the workshop designer presents a case study depicting scheduling problems in a production department. Part of the presentation involves explaining administrative solutions. The next phase of this process requires participants to apply those solutions ...

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