How do I use The Phoenix Principle in my life?
Success Formula performance is controlled from the bottom up. But Success Formula behaviors are controlled from the top down.
Success Formula results are determined by how well the pyramid aligns from the economy to the industry and upward. Poor alignment with the base yields poor results. Ongoing misalignment leads to deteriorating performance. But how a Success Formula is defined and implemented is controlled by individuals, work teams, and functional groups—from the top down. People are responsible for the Success Formula and how it is implemented. Only people can maintain Lock-in or choose to change a Success Formula.