Neha Anand: Cultural Legacy
Legacy is not leaving something for people. It’s leaving something in people.
—Peter Strople
It was just after the crack of dawn in Calcutta, India and Neha Anand has just stepped out of her tiny apartment to get to work. Her call center supervisor has assigned her the early morning shift this week. She didn’t mind. She enjoyed doing customer service work and in helping others understand and appreciate technology. In her job, she gets to answer and respond to customer requests from all over the world, mostly from America.
Yesterday was such a busy day, she resolved almost ten customer problems each hour. She prides herself for being consistently polite, dependable, and efficient.
The only setback in her work ...
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