© Alexandra Deschamps-Sonsino 2020
A. Deschamps-SonsinoCreating a Culture of Innovationhttps://doi.org/10.1007/978-1-4842-6291-7_2

2. People and Knowledge

Alexandra Deschamps-Sonsino1  
(1)
London, UK
 

There have always been a handful of engineers who come to every TGIF. They sit in the front row and ask long, rambling questions. Every week.[…] One of these questioners was a slight, brown-haired man. He had a gentle mien and always seemed to ask his questions in the form of a narrative. […] The questions were sometimes wacky, sometimes prophetic. He asked about two-factor authentication years before it was offered. Then one day, after a decade, he retired. […] It turns out he’d been one of our very early Googlers1.

—Laszlo Bock, Work Rules!

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