Implementing Information Systems in Organizations
If you cannot describe what you are doing as a process, you don’t know what you are doing.
—W. Edwards Deming
Introduction
We start this chapter by discussing the definition and implementation of information systems. We then explain how information systems implementation affects the process of organizational change. This effect can be either as a process of technical innovation in the organization or as a process of organizational maturity. We further discuss the approaches of the information systems implementation in the organization: the technological approach, the organizational approach, and the sociotechnical approach.
Definition of Information Systems
Across all schools of information ...
Get Creating a Culture for Information Systems Success, Second Edition, 2nd Edition now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
