Creating a Customer-Centric Business

Creating a Customer-Centric Business

by Ranjay Gulati
Released January 2010
Publisher(s): Harvard Business Review
ISBN: 32562HBRHV1143

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Video Description

Ranjay Gulati, Harvard Business School professor and author of "Reorganize for Resilience: Putting Customers at the Center of Your Business," on how to deliver what customers really want.

Table of Contents

  1. Creating a Customer-Centric Business 00:10:37

Product Information

  • Title: Creating a Customer-Centric Business
  • Author(s): Ranjay Gulati
  • Release date: January 2010
  • Publisher(s): Harvard Business Review
  • ISBN: 32562HBRHV1143