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Creating a Drama-Free Workplace
book

Creating a Drama-Free Workplace

by Anna Maravelas
January 2020
Intermediate to advanced
224 pages
5h 13m
English
Career Press
Content preview from Creating a Drama-Free Workplace

3

The Reflective Assumption: A Pathway to Dialogue and Data

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“The arrival of a good clown exercises a more beneficial influence upon the health of a town than the arrival of twenty asses laded with drugs.”

—John Sydenham, 17th-century physician

As you know, when we use First Assumption, we're concluding, “A mindless idiot is making my life miserable!” and we latch onto a trait (age, gender, political views, ethnicity, IQ) to identify their responsibility for our frustration. Second Assumption is even more personally damaging as we blame and inflame anger that is turned inward.

In Third Assumption, we presume that the other person is reasonable, ...

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Publisher Resources

ISBN: 9781632657756