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Creating a Positive Team Climate: 20 Practical Ideas by Glenn Parker

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Things to Watch Out For…

Image   The deadpan, cool eye, silent treatment

Image   Sometimes silence is combined with “the look”

Image   And when they do speak, it's brief or very abrupt (“No problem”)

Image   Snubbing or ignoring people or simply never looking directly at them

   Insults, ridicule, or sarcasm (“You're not technical, are you?”)

   Blaming (“You didn't provide ...

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