Team leaders can create a positive climate by involving members, stakeholders and others in the team's discussions and decisions. Team members can also play a role in climate-setting by using many of the same interpersonal tools.
Use active listening techniques, such as paraphrasing, to both grasp the meaning of what is said and communicate that you value what is being said and the person saying it.
Use more open-ended questions to engage and draw out the ideas and opinions of others. Open-ended questions typically beginning ...