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Systems Thinking

Someone’s sitting in the shade today because someone planted a tree a long time ago.

—Warren Buffett

How many times have you “improved” something in your organization, but the improvements didn’t last long? Or how about those times when your quick fixes ended up having the opposite effect? And when was the last time you improved something and went far beyond your usual experience and thinking?

In this chapter, we introduce you to the world of systems thinking. In our humble opinion, having a systems view is an important skill for any learning organization that aspires to be vision-driven.

Systems thinking is a language and set of tools meant to illuminate our thinking about how the systems we are all part of actually operate. ...

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