© Jeffrey M. Rhodes 2019
J. M. RhodesCreating Business Applications with Office 365https://doi.org/10.1007/978-1-4842-5331-1_15

15. Building a Help Ticketing System in PowerApps and SharePoint: New Ticket Form

Jeffrey M. Rhodes1 
(1)
Colorado, CO, USA
 
Our help desk at the Academy did not have a good system for either walk-in traffic in particular. We introduced the SharePoint list data source for a new solution back in Figure 7. All our users did not have Office 365 accounts, but that wasn’t a problem because the “kiosk” computer would be signed in. Figure 96 shows our initial look at the New Ticket form.
../images/484672_1_En_15_Chapter/484672_1_En_15_Fig1_HTML.jpg
Figure 97

New Ticket form showing the lookup of ...

Get Creating Business Applications with Office 365: Techniques in SharePoint, PowerApps, Power BI, and More now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.