Chapter 3
Identifying Your User and Their Needs
IN THIS CHAPTER
Checking out Universal Design for Learning and User Experience
Identifying your user
Determining the course length
As you are reading this book, you’re probably thinking about what the best way for you to experience an online course is and how you can provide your user with the best support and experience. Obviously, you want it to be awesome, amazecraze, eye-catching, and fun, but is it that easy?
Designing a course for all learners is important, and thinking about all aspects of user needs before design and development occur is imperative. As you begin the process, there are many questions to consider. Is the course usable for the widest set of users? Is there limited need for adaptation of material? Does the course design account for accessibility and inclusiveness? Is it flexible in use, simple and intuitive to use, and require low physical effort?
In this chapter you uncover the basic knowledge and skills to use universal design for learning to create the best user experience. You also find out more about the importance of usability and accessibility in design. I introduce basic design ideas, personas, and time ...
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