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Creating Engaged Employees: It's Worth the Investment by William J. Rothwell, Catherine Baumgardner, Olga Buchko, Woocheol Kim, Jennifer Myers, Naseem Sherwani

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1Introduction

Woocheol Kim

What Is Employee Engagement?

The term employee engagement has been receiving a great deal of attention from scholars and practitioners in many fields, including human resource management (HRM), human resource development (HRD), organization development (OD), psychology, and business (Kim, Kolb, and Kim, 2012). One reason for this attention is that organizations tend to expect their workforces to be proactive, show initiative and collaboration with others, take responsibility for their professional development, and commit to performance with high quality standards. Thus, employers need employees who are energetic, dedicated, ...

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