Step 6: Communicate Early and Often

Communicating fully and correctly might be the single most important thing you can do to give your self-selection the best possible chance of success.

Self-selection is a new and seemingly risky process to many people, and while their first reaction can be quite positive, they can move quickly to fear and resistance: fear of something new and different, fear of what might happen, fear of being stuck with someone they don’t get along with, or fear of being stuck in a squad that they can’t change their mind about later. Fear and uncertainty aren’t something most people want to deal with in their workplace, and your communication needs to allay those fears and clear up any uncertainty.

In our example, the participants ...

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