4.1 Decision management with WebSphere Operational Decision Manager4.1.1 Business drivers for decision management4.1.2 Decision management with BPM4.1.3 WebSphere Operational Decision Manager4.1.4 Overview of business rules4.1.5 Overview of event rules4.1.6 Business management of rules4.2 Managing business processes with Business Process Manager4.2.1 Overview of BPM4.2.2 Process automation, visibility, and control4.2.3 Overview of Business Process Manager4.2.4 Create a service claim sample4.2.5 Add a rule invocation for rules-related activities4.2.6 Add the user interface for human task activities4.2.7 Create an Event Rule to trigger the business process4.2.8 Add database integration4.2.9 Deploy the process to Process Center