CHAPTER 9

Choosing Your Path and Bringing Others With You

We believed that creating the can do ethos across the new region was a most notable achievement. But the first time this was put to the test we were wrong-footed and our account was unconvincing. We needed an overarching and better-argued rationale for why leaders must create leadership, and we wanted to confront leaders with a clear choice, spelling out any likely consequences. It happened like this.

Ten years ago, Tony was summoned unexpectedly to a meeting with the global head of human resources in the London headquarters of Philip’s organization where, over a cup of coffee, he was shown page upon page of bar charts and numeric tables and asked to explain the East and West Africa’s ...

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