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Creating Passion-Driven Teams: How to Stop Micromanaging and Motivate People to Top Performance by Dan Bobinski

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Chapter 14
Celebrate Achievement
Ruth was at her microscope when Shawn walked up beside her, carrying a yellow piece of paper. “Here you go, Ruth,” he said. “Somebody caught you at your best. Thanks for going the extra mile.”
It took Ruth only a second to realize what Shawn meant. The laboratory at St. Luke’s Regional Medical Center in Boise, Idaho, had recently started a “caught you at your best” program, which allows any employee to thank or acknowledge other employees for doing exceptional work.
On Ruth’s card was a handwritten note, thanking her for staying after her normal shift and helping out in the chemistry department on a day they were shorthanded, but overloaded with work.
Ruth put the note in her lab coat pocket and almost suppressed ...

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