5

Team Management Challenges

Where Leaders Matter

Key Topics Covered in This Chapter

  • Four roles for team leaders
  • The benefits of team identity, and how to create it
  • The perils of groupthink
  • Managing team creativity
  • Three steps for making the most of conflict

THIS CHAPTER addresses management and leadership challenges that are unique to teams. Whether you are a team leader or a team member, recognizing these challenges and knowing how to deal with them will make you a better contributor and teammate.

The Leader’s Role

One of the most unique management challenges of team-based work is found in the role of the team leader. As explained earlier, the team leader must do many of the traditional manager’s chores: assure that the work is properly planned ...

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