6

Operating As a Team

Putting Ideas to Work

Key Topics Covered in This Chapter

  • How to check for collaboration and information sharing
  • How to defuse conflict between an individual and the team
  • Using achievable milestones to pace the work and motivate people
  • The importance of team learning and how to enhance it
  • Performance evaluation—of the team and its members

ONCE A TEAM is launched and its members get down to business, it needs to start acting like a team—and acting effectively. Members will naturally develop patterns of collaboration and interaction, but unfortunately, they may not be what you expect or want. Depending on the people involved, team patterns may be very productive, or they might be unproductive and divisive. It’s up to the ...

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