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Creating the Secure Managed Desktop: Using Group Policy, SoftGrid, Microsoft Deployment Toolkit, and Other Management Tools by Jeremy Moskowitz

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5.6. SoftGrid Troubleshooting 101

Even though it's a great tool, there are really a lot of ways SoftGrid can fail to work as advertised. The problems generally break down into three categories:

  • No icons at all

  • Application fails to launch

  • Sequence didn't work as suspected

We'll tackle the first two in this chapter, but that last bullet gets a chapter all to itself. Check it out in Chapter 7, SoftGrid Sequencing Secrets.

So, we'll pull apart these three problems in the next little sections to get to the bottom of these potential issues.

5.6.1. No Icons at All

This is the most common symptom. Here's a quick hit list of things to check:

Are you sure the SoftGrid Client is loaded? Check the Add/Remove applet in the Control Panel to really be sure ...

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