Chapter 6 Businesses and Institutions

DOI: 10.4324/9781003381624-6

Value Creation Is Output/Input

Recently I was discussing setting up Value Creation Centres with Dr. Jagdish Sheth of Emory Institute.

We discussed Value Creation for companies. Dr. Sheth reminded me that Value was a term popularized by the investment community, where they talked about improving the value of the companies they bought. Generally, value was created by cutting costs and improving the bottom line.

Value Creation, as we define it, impacts the bottom line and the top line. By creating value for employees, customers, and partners, we reduce costs because we are more efficient, because we make fewer mistakes, decrease repeat and unnecessary work, and have better teamwork ...

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