Creating Value in Nonprofit-Business Collaborations: New Thinking and Practice

Chapter Five

Collaborative Value Creation Processes

According to results published in 2010, respondents representing an overwhelming 83 percent of surveyed businesses and 89 percent of surveyed nonprofits believe that partnerships will play a more important role in corporate and NGO agendas in the future.1 Processes are the motors for value creation in partnerships. They are the means by which partners structure, develop, and sustain relationships in ways that multiply resources and create actual value. Processes range from informal to formal, from internal to external, and from implicit to explicit. Developing efficient, effective, and inclusive processes contributes to value creation not only for the organizations directly involved in a collaboration ...