7 Fostering the Creativity of Work Teams

Creative Leadership in the Midst of Diversity

Maria Kakarika

Introduction

Creative work—the joint novelty and usefulness of ideas about products, processes and services—is vital to organizational success and often done in teams (Amabile, 1988). However, the conditions that foster it are not very well understood, as it is associated with complex interpersonal processes between leaders and followers who interact in the creative process. Team diversity—“the distribution of differences among the members of a unit with respect to a common attribute such as tenure, ethnicity” (Harrison & Klein, 2007: 1200) has been argued to increase creativity because members have non-overlapping knowledge and resources (e.g., ...

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