CHAPTER 18
Negotiating in Chaotic Environments
In today’s era of volatility, there is no other way to re-invent. The only sustainable advantage you can have over others is agility, that’s it. Because nothing else is sustainable, everything else you create, somebody else will replicate.
—Jeff Bezos
Globalization and the digital revolution are disrupting business operations in today’s economy. Technological evolution and state-of-the-art communication breakthroughs call for organizations to rethink their structure and capabilities to face the challenges in the digital economy. With greater transparency and an ever closely connected world, negotiations will become more demanding and technical requiring multidisciplinary expertise and cross-functional ...
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