CHAPTER 8

Be-Yond Real

Organizations that do not use virtual teams effectively may be fighting an uphill battle in a global, competitive, and rapidly changing environment. Organizations that will succeed in today’s business environment have found new ways of working across boundaries through systems, processes, technology, and people. They will make technology a valued partner in developing and delivering competitive solutions. —DEBORAH DUARTE AND NANCY TENNANT-SNYDER

Nancy and her co-author wrote the above passage in their book, Mastering Virtual Teams, more than two decades ago. It was the dawn of globalization, requiring creative collaboration ...

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