Chapter 13. The Educational Aspect of Security
Sukamol Srikwan and Markus Jakobsson
13.1 Why Education?
While good user education can hardly secure a system, many believe that poor user education can put it at serious risk. The current problem of online fraud is exacerbated by the fact that most users make security decisions, such as whether to install a given piece of software, based on a very rudimentary understanding of risk. To highlight the complexities of user education, we describe a case study in which a cartoon-based approach is used to improve the understanding of risk among typical Internet users, as it relates both to phishing and to crimeware. This educational approach is based on four guiding principles:
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