LEADERSHIP AFTER THE CRISIS
A crisis may end, but it doesn’t just fade away. Leaders can take a number of important and influential actions to ensure their organization and its employees not only recover but also prepare for a future crisis. But how does a leader recognize the end of the present crisis? Among others, indications that the crisis has passed might include such facts as
• the news media is no longer covering the story or making it a priority;
• the organization has returned to its routine operations, or business as usual;
• inquiries about the crisis from external groups or agencies such as the government, community, customers, suppliers, employee families, shareholders, or other stakeholders have dropped considerably;
• rumors ...