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Critical Competencies for 21st Century Leaders by Lou Russell

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THE NEW VERSUS OLD WAYS OF WORK

Ten years ago, my team and I did some research on the most important competencies of leadership. I define leadership as the result of using one's formal role and personal abilities to motivate and influence. Successful leadership involves managing oneself and relationships with others to move toward a specific business goal. An effective leader helps people grow their skills, knowledge, and confidence in a real, practical context. Leadership is about people, and all people are different. This is as true today as it was ten years ago.

Although our research focused on IT organizations of all sizes, it soon became apparent that the most critical competencies had more to do with people skills than functional skills. ...

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